Broker Check

Corporate Karma - An Interview with Jordan Boogaard #howcanihelpyou

Intro

Jordan Boogaard has been in the payroll and hr industry for years. You may be familiar with his #howcanIhelp mentality. In this episode, he shares his wisdom in serving. He talks about real-life experiences that teach us hard work. These lessons teach us how to both motivate and have compassion for our employees.

Transcript

Welcome to "In Your Business" with Michael Sayre. A production of CUI Wealth MAnagement. Today we had a lot of fun, chatting with Jordan Boogaard from Eddy HR. We talked, not just about leadership and HR management and giving back to others, but also work ethic and how that can be taught to our children. I hope you enjoyed this episode as much as I enjoyed recording it.

Michael Sayre
Today we have a special guest we've invited Jordan Bogart with an Eddy HR> Jordan, why don't you go ahead and give us a quick introduction about yourself.

Jordan Boogaard
Awesome. Yeah, thanks Michael for taking the time to reach out to me. I'm excited to speak with you guys today. Jordan Boogard. I'm married. I have four kids. They are definitely my why I guess you would say. And so everything I do is for them. I've been in the payroll and HR space for a long time. I worked at ADP here in Utah and ran their small business division. I opened up the state for Heartland Payroll and HR. And I even took an adventure and started my own payroll and HR company before Eddy HR. But, I am super passionate about this space. Passionate about, you know, the team they built out their CTO they had brought me on. And I'm just really excited to kind of help build out our own proprietary software to help the small to medium-sized businesses.

And so love the HR space and working with customers and excited to chat with you today and see how we can help you guys out if there's anything we can do for you.

Michael Sayre
Jordan, I think we met up when you were over at Hartland so I've known you for several years now. Not to make you blush but one of the things that I've always admired about you is, you're always looking out for other people that you're always trying to find ways to serve. What makes you so passionate about trying to find ways to serve others?

Jordan Boogaard
Oh geez, that's a good question, I guess, I guess you could say I'm a huge believer in karma. Right. I mean, I've had a lot of great mentors and people in my life that have helped me out and so I'm always trying to give back and do whatever I can to help them out. And I guess I'm an open book. I told you before I even started this podcast. But, you know, I'll get a little bit personal with you.

So, I was in a head-on car collision over 13 years ago. It was two weeks after my wife and I got married. We've been married two weeks right. I got struck head-on by a car and are both cars on 60 miles an hour so the 120-mile impact. I spent almost three months in the ICU I had everything go wrong that could go wrong. They put me in a chemically induced coma. I broke my femur, shattered my ankle, broke my arm, and just had, you know, some horrible things happened to me. But the thing that I realized is that the little things don't matter. It doesn't matter if you don't have the money to pay for things. Because I saw like my wife's grandparents come in and pay my mortgage. I saw people come in and take care of me and so it truly inspired me to do whatever I can to help other people.

I think my hashtag always at the end is #howcanIhelpyou. But it's what I want to do right. I believe that if you help other people out it's gonna come back to your fourfold. And It feels good to take care of people. so I guess that's kind of where it all started from.

Michael Sayre
One thing that I've admired about you as well, is you've got a really awesome, and very strong work ethic. How'd that come about? Why are you so focused on and driven by your goals?

Jordan Boogaard
I mean that's a great question. I would say that stems back, you know I always relate back to experiences in my life right? When I was a kid I was forced to work hard. My dad, great guy, I mean he taught me how to work hard and because he started a company. He had a floor cleaning business. And so in that industry, I mean, you essentially have to clean the stores before they open, which is at the crack of dawn like at four in the morning or after they closed right after 9 p.m. I was cleaning Walgreens, Rite Aid, Smith's, Albertsons, different construction like lumber stores, and stuff like that.

When I was 13, we probably shouldn't talk about breaking child labor laws, but my dad would make me wake up at four o'clock in the morning and he would drag me to the stores and have me help him clean them. He put just kind of that work ethic in me. And so, ever since I was a little kid I've been getting up early and learning that hard work pays off. I've always had the mindset that if I wanted something I could earn it.

I remember when I was 13, I'm like, "I'm gonna buy a car when I turn 16" and so I put forth that work ethic and put money aside and was able to pay cash for a 1987 Honda Accord. And I thought it was like the coolest thing ever because I had like little lights that flipped up and I had, you know, the stick shift. I thought it was a sports car because you know you're young 16 and stuff like that but you know just having that work ethic and knowing that if you want something that you can earn whatever you want if you work hard enough for it so I'd say that's kind of where it all started from my dad forced me to get up at the crack of dawn and clean floors.

Michael Sayre
We were talking before we started. That's one of the things I am trying to, you know, find ways to instill in my kids is the importance of work ethic. I wish I knew the best way to do that but I think that's such an important lesson and I think that's great that your dad helped you learn that.

There's a big difference between those people who are willing to put in the work and those people who feel like you know life should be handed to them. And I think there's there's a lot of great things in life. A lot of blessings that we sometimes don't recognize. There's a lot that has to be said about getting down and getting a little dirt under your fingernails and doing a little bit of hard work to get to where you need to be.

Jordan Boogaard
It's hard now that I'm a father and have four kids I mean, I feel like I'm getting older every day. I look at the calendar now and I turned 40 next year and I'm like, holy cow what have I accomplished what do I want to accomplish? I look at my kids and then focus on how I can benefit them. I would say that's my true focus. But it's tough. I mean, And I think every parent would probably say this like it's not the same as when we were kids. With technology and all the troubles and things that are whispered in their ears right now with social media and stuff like that.

It's kind of scary but I still try to instill in my kids to do what's right. To make good choices and if you guys want to earn something you can like all help with whatever they want. And so when my boy comes to me and he tells me he wants a new mount bike or something like that I'm like, "dude I would love to get you your mountain bike but I'm not gonna just go on there and buy it for you. You're gonna earn half of it" So he'll come and ask me what chores, you can do or what jobs you can do or how we can or different extra money, and we'll put together a game plan that works out great but hopefully those small little values that I'm trying to instill in them, work. So it's tough. It's a tough situation to try and be the best parent you can to teach kids how to work hard and to earn things you know so how do we get there. How do you deal with your kids what do you what do you do Michael?

Michael Sayre
I always say I'll meet you halfway when my kids want something. I'll be like, great. I'm happy to help but you need to put in a little bit of effort too. They're at the age where there's a lot of things that easily pleased them right, which I should be grateful for. Right now they're their big thing is, they feel like they're rich to go and choose whatever they want from the dollar store. So I try to help them earn the money and earn, being able to go and purchase something for themselves. Even if it's something a little bit more. If they're, you know, wanting to get a book or if they're wanting to get a bike or whatever it may be. My two cents is, "Hey, I'm happy to help. But let's meet somewhere." And sometimes they'll kind of put that back on me to, you know. "Hey, can you grab this for me?" "Yeah, but I'll meet you halfway."

Jordan Boogaard
I love when they throw it back at you

Michael Sayre
Exactly. So switching gears a little bit here. I feel like a lot of the listeners are in leadership in business management in HR. What value or insight would you give to them?

Jordan Boogaard
I think we're in a unique situation with the COVID right. There was an obvious, horrible pandemic that we're going through right now as an entire nation. But obviously, I'm from Utah. I mean, luckily, we're still thriving right. We're doing well. The housing markets crushing it. You can't list a house without selling it in two or three days. Mortgage rates are extremely low. But I would still say there's still a ton of employees that lost jobs right.

There's a lot of people that are kind of lost and not knowing which direction to go. It goes back to what we talked about at the beginning. How can I help you? How can we benefit them? And so as we bring on new employees. I mean, some of them that we're hiring right now could have been out of work for you know six, seven months now- if we go back to the start at COVID.

And so there's a lot of things that they could use help with. whether it's you know they got behind on their mortgage or they got behind on this and so I would say as these new employees come on like just show them how much you truly appreciate them. I would say, help them know that you care that you know they're that you're a good human being, you're doing everything to help them out above and beyond work.

And so I would say like, as these new employees are coming on to build that relationship with them and get to know them and find out like what really drives them. And if you can develop them at that starting age especially some of these employees that are coming off of unemployment or, you know, whatever it may be. I think you can really build someone that will help you build your company as well. Right. So as you build their character and help them become the best employee they can be. They're going to love what you've done for them and they're going to it's going to go back to that karma right. They're going to push harder for you, they're going to work harder for you. They're going to help your company grow and they're going to trust you more than anyone else.

And so I would say like right now is we're kind of bringing on these new employees to just really take care of them. Get to know them a little bit find out what they struggle with. Find out what motivates them and push them in that direction. And it's just going to benefit you at the same time as you kind of help, have them build your company and maybe becoming a future leader for your company and adding new employees and doing the effect is the exact same thing right.

If you think about the lifecycle... I talked about my dad, and how he taught me how to work hard if we do that with our employees and bring them on and show them really truly care and how to work hard and get rewarded for it. I think it's going to change kind of the culture of your company and kind of the way things are right now and hopefully, we won't have as many people that are jumping jobs every six to 12 months as I've seen. There's just the turnover and people that are leaving come to go quickly lately. I'd love to get back to where people stay with the company for 10 or 15 years.

My father in law is going to retire. Next year, and he'll be there for 42 years. I mean, that's just unheard of now. So I'd love to see if we can get back to that where people can truly feel that, and stick with a company from the long-term. It would be really fun to kind of change that culture back to how it used to be and where people truly love a company and want to stick with it for the long haul and just make it happen, you know, that makes sense.

Michael Sayre
Yeah, that makes perfect sense I love that you know one thing I was thinking about when, when you're at a job, and maybe this is a little bit of a controversial subject but you know there's that fear of leaving your personal life at home and picking up the company life when you know as soon as you walk through the doors. And regardless of what people's thoughts are on that. I feel like it's really hard to leave everything from home at home there's always going to be something. Working for a company is a huge part of people's lives, they'll spend so much of their time working for a company. And I, along the lines of what you were saying I think it's important for companies to provide resources and tools to allow employees to take care of those other things that are on their mind.
From my side of things, one of the areas that we see is financial wellness, for example, right. I think there's a lot of other areas as well, that employers can bring some value that can help mitigate some of those concerns and those things that bring anxiety to employees and I think it all comes back to that value that we discussed earlier is just caring and trying to, you know, provide. You know, supporting and caring about the employees.

Jordan Boogaard
When you're hiring someone, obviously we have to put somethings aside. You don't want to bring them into the workplace, but I think if you set the expectations upfront, properly, and then hold them accountable to those expectations. It doesn't matter if they've got, you know, a kid soccer game to run to. You know today, my 11-year old broke his arm, playing football and he has to go get his stitches removed so he's super nervous.

Being able to understand it you know people have lives outside of work and letting them do those things but also at the same time, you got to be a manager and own that you've got a company that you're running or whatever it may be. But you've set those expectations and along though they're hitting those expectations and don't, they're supposed to. You know, let them have a little bit of freedom you know if they want to work from home one day, or half-day at the office half day at home and wherever may be. I would say it's kind of being appreciative of what people have going on outside of life, but then still holding you accountable to work hand in hand together I think goes far.

Michael Sayre
this is a great place to wrap up. Any closing thoughts that you have that you would, you'd leave leaders companies business owners, HR managers that you would kind of wrap things up with?

Jordan Boogaard
I kind of liked what you said with your kids right, You know, "Meet me in the middle" and so I would say that's a great way to manage people. My management style has always been you know connect, coach, and hold accountable. And so the more I can connect with them upfront, set those expectations, and then coach them along the way and cheer them on with everything they're doing and make sure they feel recognizing that we care about them. And then you know there's that discipline that some people hate but it's a part of life. You've got to be held accountable, and so hold them accountable to those expectations that you set up. Run and just really do everything you can to get them to their goals and where they want to be in life. And it's going to benefit you at the same time so that karma is going to kick back and life is going to be good for both you and the employee and you guys can go on accomplishing your goals together. So I would say you can kind of do it as a team.

Michael Sayre
Well, Jordan. It's been awesome. I appreciate your time and you know taking some time and offering your, your thoughts, and I think this is really valuable information I think this is a great perspective to look at so hopefully we can have you join us again then, and love to hear your thoughts at another time but once again thank you so much for joining.

Jordan Boogaard
Thanks for having me.

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